Overview of the Work:
Let us walk you through the process of developing a cloud-based application to automate the operations of a design firm with custom CRM, CMS, ERP, and team communication features.
The client came to us with software that he was already using in his day-to-day work. He wanted to develop new functions and fully leverage the power of customer data gathered over the previous years.
Results / Outcome:
The application is still being worked on and has not yet been delivered at the Client's company. However, the client has been collecting feedback from end-users during the tests, and we are implementing changes
Conclusion
The application has become scalable and usable by other similar businesses as a result of the rewriting. In addition, the new app includes the following modules:
CRM stands for Customer Relationship Management, and it is a module that collects customer information for communication, sales, and after-sales service.
CMS (Contract and Order Management System) - a module for creating sales contracts as well as monitoring and managing orders.
ERP - Enterprise Resource Planning - a module for managing schedules, synchronising with calendars, and setting reminders.
Team Communications is a module that combines emails, messages, phone calls, and photos into a single thread that can be sorted and searched by client or project.